One of the key tools that are revolutionizing the insurance sector is the electronic signature on a tablet. It allows for quick and convenient signing of documents electronically, which affects operational efficiency and customer satisfaction. And it does not generate unnecessary paper.
A tablet signature is a form of handwritten signature that is made with a stylus on the touch screen of a device. Similar to a traditional handwritten signature on paper, a tablet signature can also record unique characteristics of the signer, such as the pressure of the drawing element (in this case, a stylus instead of a traditional pen). From the point of view of the person making such a signature (often called a biometric signature), we have a complete analogy to a traditional signature on paper, the only difference being the substrate on which the signature is made (the tablet screen instead of a sheet of paper).
Thanks to these features, a tablet signature in the insurance industry can be not only a convenient but also a safe way of expressing a declaration of intent on documents by both the client and the insurer's representative.
Faster process of concluding insurance contracts
The traditional process of signing insurance documents requires printing contracts before the client signs them. Then, paper documents are scanned. Electronic scans of documents are sent to the headquarters and archived. At the same time, paper copies must be stored and stored independently. Entering a signature on a tablet eliminates the need to generate and store paper documentation, which significantly shortens the service time and eliminates the costs associated with its archiving. Depending on the required form of legal action, various methods of signing electronic documents are available. In the case of the signaturiX system, we can distinguish:
Signatures submitted in the signaturiX system are additionally secured with a qualified electronic seal and a qualified time stamp.
Cost savings for insurance companies
Insurance companies incur significant expenses related to printing, storing and logistics of paper documents. Switching to electronic document signing in insurance eliminates these costs, which translates into financial savings.
In traditional solutions, where documents are signed on paper, as much as 73% are statistical costs related to handling paper (collecting traditional signatures, scanning, sorting, searching for paper documents).
Greater security and compliance
The signature on the siganturiX tablet complies with legal regulations, including the eIDAS regulation governing electronic identification in the European Union. When a biometric signature is created using signaturiX, each signature is additionally secured with a qualified electronic seal and a qualified time stamp, and thanks to the Trusted Third Party service for biometric data (secure storage of the decryption key on HSM Certum), signatures created on the tablet are a reliable tool available to court experts in the event of a legal dispute.
Better and faster customer service. Convenience
Customers expect modern and intuitive solutions. The ability to sign a contract without the need to print documents makes the entire process more comfortable and user-friendly. It often happens that an insurance agent meeting with clients in the field still carries a printer with him to meetings. Now, all he needs is a tablet. And he will send signed electronic documents to the client by email. Easy, fast, convenient.
Ecology and Sustainable Development
The use of a tablet signature in the insurance industry supports the policy of sustainable development by reducing the consumption of paper and ink. Companies that focus on digitalization can build their image as ecological and modern organizations. Let's not forget about the aspects of reducing CO2 emissions.
Electronic signature in insurance allows agents to quickly finalize the sale of policies, even during meetings in the field. The client can review the document on the tablet screen, sign it digitally, and then receive a copy by e-mail.
Biometric signature on the tablet can also be used to authorize changes in contracts and customer data, which simplifies formalities and increases the security of transactions.
The tablet signature in the insurance industry is an innovative solution that significantly improves business processes. Its implementation allows companies to reduce costs, increase the efficiency of agents' work and improve the quality of customer service. At the same time, it meets all legal requirements and is a safe method of document authorization. In the era of digitization, it is worth investing in modern technologies that not only make life easier, but also support the sustainable development of the insurance industry.
